We are Sentinel Diagnostics

RESEARCH AND DEVELOPMENT OF INNOVATIVE DIAGNOSTICS

The mission of Sentinel Diagnostics is the constant commitment to the research and development of innovative in-vitro diagnostic medical devices aimed at rendering clinical diagnosis more reliable as well as being a safe point of reference for laboratory medicine.

 

PROFILE

Sentinel Diagnostics is an Italian company specialized in the development and the production of diagnostic kits for medical analysis laboratories, hospitals and clinics.

 

Specialized technicians

 

Sentinel Diagnostics is an Italian company with a long and well established background in the development and production of diagnostic kits destined for use in medical analysis laboratories, hospitals, clinics and private healthcare structures.
Since 1983, Sentinel has privileged the values of quality through technology and innovation and in over thirty years of activity the company has managed to affirm market presence in over 50 countries.Sentinel was among the first of many companies in the field to observe the European Directive 98/79/CE on in-vitro medical-diagnostic devices and the observance of the directive is the basis for all the development phases of its products in order to ensure that essential safety requirements are adhered to and that any risk to the patient is reduced to the minimum.

SPECIALIZED TECHNICIANS

Sentinel boasts a team of specialized technicians and has laboratories equipped with the automatic

 

analyzers of the major players in the market (Abbott Laboratories, Beckman-Coulter, Siemens Healthcare Diag nostics, Roche, Instrumentation Laboratory, etc.) for the validation of its products with the aim of realizing tested and reliable reagent-analyzer systems. Sentinel Diagnostics can satisfy all the main needs of modern laboratories both for routine analysis and for specific clinical needs through a wide range of products from clinical chemistry to immunochemistry and coagulation, Molecular Biology, Colorectal Cancer Screening.

A COMPLETE RANGE OF PRODUCTS

Sentinel Diagnostics, to complete its range of products, represents and distributes, throughout Italy, the products of prestigious international firms such as Alere, Hycor, and Bio/Data Corporation. These products are destined for use in both the clinical laboratory (Hematology and Coagulation, Urine analysis) and for Point of Care Testing using systems such as the NycoCard®.

 

 

CORE BUSINESS
Today the Sentinel Diagnostics brand is well known and appreciated on a worldwide scale, thanks to the increasingly fruitful partnerships with prestigious companies

 

CORE BUSINESS IN THE DEVELOPMENT AND PRODUCTION OF DIAGNOSTIC KITS
Today the Sentinel Diagnostics brand is well known and appreciated on a worldwide scale, thanks to the increasingly fruitful partnerships with prestigious companies (Abbott, Beckman Coulter, Siemens) in the diagnostics sector that have chosen Sentinel Diagnostics as the ideal partner for the realization of diagnostics kits dedicated for use on their automated analyzers which are validated by Sentinel’s specialized technicians directly on their instruments used routinely in Sentinel’s laboratories. This strongly contributes to the shared aim of realizing tested and reliable reagent-instrument systems.

In fact, the Partner Progress Award, an important recognition of the quality and efficient cooperation was presented to Sentinel by Abbott Diagnostics. A second prestigious recognition is The 2010 Supplier Excellence Award in the Abbott Supplier Performance Program, for the categories of quality, delivery performance, service levels, cost effectiveness, innovation and technology, consolidating the company’s commitment to the research and manufacturing of new and innovative diagnostics.

 

Research & development

 

RESEARCH & DEVELOPMENT
Sentinel Diagnostics invests a great deal of its resources in the research and development of new laboratory tests and in the continuous improvement of its products.

LABORATORIES

LABORATORIES

Sentinel has laboratories with the most modern equipment for the development and realization of new diagnostics tests. It follows standardized validation protocols to verify the performance  of its products (accuracy, sensitivity, linearity, precision and interferences).

QUALITY MANAGEMENT

QUALITY MANAGEMENT

Each product is validated at external reference laboratories using the most common automated analyzers to guarantee the optimal and safe use of the product for the laboratory technician.

MOLECULAR BIOLOGY

MOLECULAR BIOLOGY

Starting in January 2008, Sentinel decided to make a strategic investment in the MOLECULAR BIOLOGY sector with the aim of developing a new line of NAT (Nucleic Acid Testing) diagnostic products for use in parasitology.
As a consequence, a dedicated laboratory was created, which meets the most rigid and sophisticated International standards.

Moreover it has entailed the creation of a further 100 square meters of Clean Rooms to add to the existing 700 square meters of ISO 8 rooms located in Sentinel’s production areas.

 

 

PRODUCTION
Sentinel Diagnostics has production areas equipped with the most modern technology in automated machinery and systems, which cover each stage of manufacturing: water treatment – the basic component of all products – reagent preparation, bottling, labeling and packaging.

 

SENTINEL LABS

 

GUARANTEED QUALITY

Sentinel guarantees lot to lot consistency using standardized preparation procedures, process control and through the verification of the performance of each reagent on the most common automated analyzers present in the most equipped laboratories worldwide and also in its own validation laboratories.

CLIENT ORIENTED FLEXIBILITY

Sentinel, whilst adhering to all regulations stipulated by individual countries (CE marking, FDA, CMDCAS etc.) remains extremely flexible in the realization of products according to client specification.

 

 

CERTIFICATIONS
Sentinel products are registered worldwide in the following countries: Europe, India, Russia, Taiwan, Turkey, USA and other countries.

GUARANTEED QUALITY

Since it was founded, Sentinel has conducted business with the objective of:

  • Providing clients with timely and reliable  responses to satisfy their needs
  • Understanding in advance the client’s   expressed and unexpressed needs
  • Persevering in the continuous improvement  of its products
  • Optimizing human resources
  • Ensuring the growth of its organizational   structure, adequateness of procedures,   processes and flow of information
  • Developing the company through  the improvement of results in terms  of market presence and profits to reinvest  in research and development

 

QUALITY ORGANIZATIONS

In fact, since 1998, Sentinel has had a certified quality management system and today it complies with the international regulations ISO 9001:2008, ISO 13485:2003 and EN ISO 13485:2012, the latter being specific to medical devices, including IVD.

The certificate obtained has been issued by the BSI (British Standards Institution), one of the most recognised certification bodies in the world; thus permitting Sentinel to meet the certification requirements at an international level.

Sentinel also promotes and sells its products in the US, having registered its products and manufacturing facility with the FDA.

Furthermore, in August 2006 it obtained certification ISO 13485:2003 CMDCAS standard, indispensable in order to sell products on the Canadian market.

 

 

ISO 9001:2015

ISO 9001:2015
Quality Management Systems Requirements

ISO 13485:2016 & EN ISO 13485:2016

ISO 13485:2016 & EN ISO 13485:2016
Quality Management Systems Requirements for regulatory purposes

ISO 13485:2016 CMDCAS

ISO 13485:2016 MDSAP
Medical Device Single Audit Program for USA, Canada, Australia and Brazil

BS OHSAS 18001:2007

BS OHSAS 18001:2007
Occupational Health & Safety Management System

ISO 14001:2015

ISO 14001:2015
Environmental Management System


FDA (U.S. Food and Drug Administration)

Complying to 21 CFR 820
“Code of Federal Regulations“ FDA (U.S. Food and Drug Administration)

IFCC (International Federation of Clinical Chemistry and Laboratory Medicine )

Moreover Sentinel is a Corporate Member of the IFCC (International Federation of Clinical Chemistry and Laboratory Medicine ) with a designated representative within the company.

 IRMM (the European Commission Institute for Reference Materials and Measurements)

Sentinel is accredited as a Validated Supplier by the IRMM (the European Commission Institute for Reference Materials and Measurements) and sponsors the research program of CIRME, the University of Milan’s Centre of Metrological Traceability in Laboratory Medicine.

 

 

CODE OF ETHICS & MODEL 231/01

CODE OF ETHICS & MODEL 231/01
Sentinel CH. SPA acknowledged the requirements of the Legislative Decree n. 231/2001 and has its own Organization, Management and Control Model and its own Code of Ethics.

 

The Organization, Management and Control Model

The Organization, Management and Control Model adopted by Sentinel CH. SPA is aimed at the definition
of a structured system of controls and rules that must be followed by the enterprise to pursue the social
aim in accordance with the statutory provisions in force.

The Code of Ethics

Sentinel CH. SPA’s Code of Ethics identifies the general rules of behavior that must be observed by its administrators and employees. This should be done in order to guarantee a proper functioning of all the management aspects of the company in terms of corporate, ethical and environmental responsibility.

The Supervisory Board

In conformity with the provisions of the Legislative Decree 231/01, Sentinel CH. SPA appointed
the Supervisory Board, which should supervise the functioning and the compliance with the Model
and the principals included in the Code of Ethics.

Ethical, Quality, Helath Safety and Environmental Policies

Sentinel CH. Spa aims to satisfy its Stakeholders in meeting their needs punctually, with quality and reliability, according to Ethical, Quality, Helath Safety and Environmental values

 

 

ORGANIZATION
Sentinel Diagnostics has a strong and complete organization in order to follow at best its own customers and face in solid and innovative way the market needs.
Beyond the research & development, production, quality certification Sentinel Diagnostics has developed the following areas:

 

Regulatory Affairs

The European Directive 98/79/CE affirms that: “In-vitro diagnostics is the the result of one of the most enthusiastic applications of science and technology, capable of extracting reliable information on the health of a patient from a sample of body fluid. Good health is universally considered to be of inestimable value as is any information that can be used for diagnosis and treatment”.

Sentinel was among the first of many diagnostic firms in the European Community to observe the CE IVD regulations. Sentinel, as well as guaranteeing adherence to the CE regulations, has been and continues to be committed to rendering its products compliant with the regulations of many non EU countries, through the process of continual growth and adaptation to the global market.

Information technology

Sentinel Diagnostics takes full advantage of all the most modern IT tools for the management of company data and external communication. Its technical staff constantly works to keep the company up-to-date and efficient through:

  • The management of company IT systems
  • The continuous technological improvement in IT structures
  • The administration of the technical documentation database
  • The study and implementation of new IT projects

IT in Sentinel Diagnostics also means easy access to technical documentation for all personnel and for clients thanks to the program Sentinel Doc.

Logistics

Sentinel Diagnostics ensures excellent product handling in its warehouse through:

  • Storage in controlled conditions
  • The automatic registration of storage temperatures
  • The use of proper packaging material to guarantee safe transport
  • The use of freight forwarders specialized in temperature controlled shipments
  • Temperature monitoring during transit

 


Marketing

Sentinel Diagnostics has followed this market evolution by maintaining a level of excellence in its research and production structure, developing new diagnostic tests and continually improving its products.

Sentinel actively participates in congresses, workshops and scientific seminars at an international level and contributes in a concrete way to aid the diffusion of knowledge and the increase of technological innovation, by taking on board the recommendations of the scientific community for the optimization and standardization of analysis methods.

Sales

Sentinel Diagnostics uses the experience it has gained over the last thirty years to guarantee complete customer satisfaction through:

  • Availability of products with long residual shelf life
  • Monitoring order status
  • Observance of contractual terms and conditions
  • Constant supply conditions over time
  • Worldwide presence through qualified distributors at an international level

 

Customer service

Sentinel Diagnostics guarantees continuous support for its clients through a team of product specialists who provide:

  • Product Training
  • Technical – application Support
  • On-line Support
  • Up-to-date technical documentation easily accessible through the website (Sentinel Doc)

 

 

 

SOCIAL RESPONSIBILITY
Sentinel CH Spa is sensitive to environmental issues and believes in sustainable development.

Sentinel CH Spa is aiming to achieve the following:

  • Decreasing environmental impact
  • Focusing on environmental issues
  • Improving Corporate Social Responsibility (CSR)
  • Being an active participant in an important project for environmental protection
  • Meeting the aims of the Kyoto Protocol

 

Gallery

 

 

GALLERY